Last updated: January 2026. How we collect, safeguard, and responsibly use your personal information.
1. Information We Collect
When you request a quote, book a tour package, reserve a cab, or contact us on WhatsApp, we may collect your name, email address, phone number, travel dates, passenger count, and accommodation preferences.
2. How We Use Your Information
We use the gathered information solely for:
- Preparing customized travel itineraries and quotes.
- Processing hotel, houseboat, and transportation reservations.
- Sending essential booking confirmations, travel vouchers, and driver details.
- Offering prompt 24/7 on-trip customer support.
3. Data Protection & Payment Security
We strictly respect your privacy. We never sell, rent, or trade your personal data to third-party marketing companies. All online transactions and payment gateway integrations comply with 256-bit SSL encryption standards.
4. Third-Party Service Providers
To fulfill your travel itinerary, relevant details (e.g. guest names and contact number) are shared strictly on a need-to-know basis with verified hotels, houseboat operators, and our assigned licensed chauffeurs.
5. Cookies & Analytics
Our website uses necessary cookies and aggregated web analytics to measure page load performance, Core Web Vitals, and improve user browsing experiences.
6. Your Rights & Contact Details
You may request access, modification, or deletion of your personal contact information at any time by emailing **[email protected]**.
